We Need You! Please Help Us Help You . . .

thinkingWith our latest upgrade it seems our long time LinkWorth customers are having a hard time with the change. We understand because you get used to one way, then it changes and you have to learn the process all over again. Oddly enough, the newer customers seem to think it’s easier. Now this is just based on what we’ve actually heard, so it could vary either way.

I’m not here to say this is right or that is wrong, what I would like to do is reach out to those who have problems and see if we could maybe address common situations that our customers might have problems with. Now do understand that we are still set to launch a second version of our control center by year’s end. This means there are many areas that need to be upgraded, and will be, but we may not get to them right away. We DEFINITELY want to hear from our customers with suggestions that would make your experiences better.

One big addition that we’re working on is tutorials on how to do most common functions. We’ll have written instructions that will go up first, then we’ll be adding video tutorials for those who like watching how things are done.

Please add your comments below and we’ll do our best to add your suggestions. If it is something that we might not get to right away, we’ll let you know, but we’ll do our best to make everyone happy. :-)

PS. Did I mention GO COWBOYS!!!!! GIANTS WHO?